Businesses today recognize the transformative power of AI and large language models (LLMs). Yet, one of the biggest challenges remains: ensuring that AI delivers reliable, accurate, and verifiable answers instead of “hallucinations” or misleading outputs.
At Subpixel, we developed a customer-specific LLM integration project designed to tackle these challenges head-on—bringing precision, transparency, and trust to AI-powered business communication.
Key Innovations in Our Solution
Our approach combines advanced prompt engineering, data management, and automation to ensure AI delivers business value:
- Prompt Engineering Excellence
Crafted intelligent prompts that guide AI responses to stay accurate, relevant, and context-aware. - Private Knowledge Base with MongoDB Vector Databases
Built a secure, scalable vector database that organizes customer-specific knowledge, enabling AI to generate fact-based and reliable answers. - Seamless Communication Integration
Connected the AI with multiple communication channels (emails, chat systems, documentation), enriching context and improving precision. - Source Transparency
Added a unique feature that links AI answers directly to their source documents—boosting trust, compliance, and auditability.
Business Benefits
By integrating a custom LLM tailored to client needs, we delivered measurable impact:
- Higher accuracy in AI-generated responses,
- Faster decision-making with verified insights,
- Improved transparency through source-based validation,
- Greater trust in AI-assisted operations across the organization.
Why Subpixel?
With expertise in AI integration, automation, and data management, Subpixel helps companies move beyond generic AI tools. We deliver customer-specific, business-ready LLMs that align with your workflows and provide insights you can rely on.
Ready for Reliable AI?
Don’t let generic models limit your potential. Discover how a customized, trustworthy AI solution can transform your operations.
Looking to integrate reliable AI into your business?
Contact us at info@subpixel.hr to learn how Subpixel can help you build AI you can trust.
